If an enclosure is not identified in the text, to which addresses should it be sent?

• A. Sent to the originator only
• B. Sent to the librarian
• C. Sent to the compliance officer
• D. Sent to all To, Thru and Info addresses

Answer: (D)

When you don’t identify who should receive an enclosure, the safest approach is to distribute it to all addresses in the order of primary recipients, via channels, and informational copies. This ensures every potential audience sees the enclosure and it becomes part of the formal record.

To addresses are the main recipients who should take action or review the content. Thru channels pass the message along through intermediaries so it travels down the chain. Info copies are for awareness, ensuring that those who don’t have direct responsibilities but need to know about the enclosure are informed. Skipping any of these groups risks someone who should see it missing out, or important information not reaching the right hands. Sending to all three categories guarantees widest and most complete dissemination, which is especially important when the enclosure’s recipients aren’t clearly identified.